Privacy Policy
This privacy policy explains what information Astralyxus Heritage Watch Workshop may collect through this website, why that information is used and how it is protected.
1. Information we may collect
When you fill in the website form, you may voluntarily provide your name, phone number, email address, watch type and a description of the issue. This information is used only to respond to your enquiry and organise workshop appointments or service discussions.
2. Purposes of data processing
- handling enquiries submitted through the website form;
- contacting you to clarify details of repair or restoration work;
- maintaining client booking records and service history;
- meeting applicable legal and administrative obligations.
3. Data storage and protection
We take reasonable organisational and technical measures to protect personal data against unauthorised access, alteration, disclosure or destruction. Information is retained only for as long as necessary to respond to your request or provide the requested services.
4. Sharing with third parties
We do not sell or disclose personal data to third parties except where required by law or where it is reasonably necessary to fulfil our service obligations to you.
5. Your rights
You may request access to your personal data, ask for correction, restriction of processing or deletion, subject to any legal obligations that require us to retain certain records.
6. Contact details
If you have questions about data handling, please contact us by phone at +60 3-2142 7788, by email at hello@astralyxus.live, or visit us at 22 Jalan Kamunting, 50300 Kuala Lumpur, Malaysia.
7. Policy updates
We may update this policy from time to time. The latest version will always be available on this page.